Refund Policy

Because the notes are digital content that can be read as soon as a purchase is completed, all sales are final. We do not offer refunds, exchanges or cancellations once a purchase has been completed and access has been granted.

Exceptions

• Duplicate payments: if you were charged more than once for the same item, the extra payment is refunded.
• Payment taken but no access: if money was deducted and your purchase does not show as confirmed within 24 hours, contact us with your order number or payment reference. We will either grant access or refund you.
• Chapters marked refundable: if a chapter's page explicitly says it is refundable, you may request a refund within the refund window shown on that page.

How to request

Use the Contact Us page and choose "Payment". Include your order number from the Purchases page.

What happens after a refund

Approved refunds are returned to the original payment method through our payment gateway partner. How long it takes to reach your account depends on your bank. Access to the refunded item is removed when the refund is issued.

Cancellation

Every purchase is a one-time payment. Nothing renews automatically, so there is nothing to cancel after you have paid.